We use the information we collect about you to process orders and to provide a high level of customer satisfaction.
Beverage Group Ltd will not and does not disclose your information to any third parties under any circumstances.
What information we collect and how
All information is collected lawfully through our catalogue ordering procedure and is in accordance with the Data Protection Act 1998.
When you order, we need to know your name, e-mail address, delivery address, telephone number and credit or debit card details (processed through our gateway payment providers WorldPay or PayPal). This allows us to process and fulfil your orders and to notify you of the status of your order. Beverage Group Ltd do not hold onto any payment card information; the information is passed through a secure server to WorldPay or PayPal who handle all transactions.
The information we collect via the website may include:
- Any personal details you knowingly provide us with through forms and our email, such as name, address, telephone number etc.
- Your IP address, this is a string of numbers unique to your computer that is recorded by our web server when you request any page or component on the website. This information is used to monitor your usage of the website.
What we do with your information
Any personal information we collect from this website will be used in accordance with the Data Protection Act 1998 and other applicable laws. The details we collect will be used:
- To process your order, to provide after sales service (we will pass your details (name, address and postcode) to another organisation to supply/deliver products);
- If you have registered an account then in certain cases we may use your email address to send you information on our other products and services. In such a case you will be offered the option to opt in/out before completing your purchase and will also have the option to opt out of further communications within the given communication.
Beverage Group Ltd does not disclose buyers' information to third parties under any circumstances.
We only hold customer records for as long they are needed for the purpose they were collected. You can request us to disclose all details held about you at any time, and for us to delete these records. In order to receive such information please send your contact details including your address.